Shipping Policy

Thank you for shopping with us at www.customer-rich.com! We are committed to providing you with a smooth shipping experience. Here are the key details of our shipping policy:

Handling Time:

  • Orders are handling within 1-2 days after being received.

Delivery Time:

  • Delivery time depends on shipping method, Regular Mail: Estimated 10-12 business days

Shipping Rates:

  • Regular Mail: $8
  • Free shipping is available on orders over $50.

Mailing Restrictions: We only ship to the United States, not to U.S. overseas islands

Shipping Carriers: We partner with reputable carriers to ensure reliable and timely delivery. Our primary carriers include FedEx, DHL, etc.

Tracking Your Order: Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.

International Shipping: We do offer international shipping. Additional fees such as customs duties may apply and are the responsibility of the customer.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us within 30 days of the expected delivery date for assistance.

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